Support

We've got you covered.

Time Domain is committed to your success. The more successful you are with integrating our P330 and P440 OEM modules into your product or application, the more successful we will be. To that end, Time Domain is prepared to offer as much support as you feel you need.

THIS SUPPORT FALLS INTO THREE LEVELS:

Level 1

This includes the API, data sheets, user guides, application notes, sample code, periodic updates and engineering support hours associated with the purchase of the Development Kits or the PulsON Lab. For many users, this level of support is sufficient.

Level 2

Others find that they have an ongoing need for occasional support, or need focused help in a specific area. In this case, it might be useful to consider purchasing one or more Technical Support Blocks. These Blocks are available in 10 hour or 25 hour increments and feature support from a senior UWB engineer well-experienced with RF signal propagation, operation of the hardware, integration with the API software, performance parameter tradeoffs, as well as networking of multiple modules in different applications.

Level 3

Some have found it useful to take advantage of Time Domain’s UWB expertise to jump start their project. Tell us what you want to accomplish, and we’ll help you scope the effort and develop an implementation plan.

Over the past 20 years, Time Domain has acquired almost one million man-hours of experience with UWB hardware, systems, and applications. This spans all aspects of the technology, including:

  • Propagation analysis and RF link budget development
  • Mixed signal and fully custom ASIC design
  • FPGA coding
  • Board design/layout/construction/assembly/test
  • System analysis and testing
  • Packaging
  • Domestic and off shore production
  • Regulatory guidance and testing (FCC and international)
  • Algorithm development
  • Antenna design
  • Integration with other hardware
  • Ranging optimization
  • Network development
  • Radar arrays for mobile and static targets
  • Operation in a WIDE variety of indoor and outdoor applications

The question then becomes…can you leverage our experience base to jump start your project to produce the best design solution, which gets you to market faster and contributes to your bottom line? We believe the answer is YES. So, if you have questions about Time Domain products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help you with top-notch support.